Posted by Patrick Ryan in 
Mohawk Ambulance Service wants you to get familiar with Invisible Bracelet – www.invisiblebracelet.org
You have a few things to say… click here. While you wait for the decision enjoy some new programs… • Dennis Prager LIVE 12p-2p • Roger Hedgecock 7p-10p
There are a few changes in play that our fearless leader, Paul, has shared on the air. • We’ll thank Lou Dobbs for his service and welcome Roger Hedgecock with a live program starting at 7p. You may be familiar with Roger’s work filling in for Rush. The Roger Hedgecock show features sound conversation without degrading guests, listeners and callers. It’s a refreshing change – thoughtful live dialogue is here. • We’ll thank Dr. Laura for sharing... Keep reading
Guest Blogger… Lisbeth Calandrino chimes in…
Warren Buffet once said, “Price is what you pay and value is what you get.”
Actually that’s a pretty open-ended statement, and my hunch is the definition of value is different for all people. What Warren considers value is certainly different than what others consider value. From all that I’ve read, Warren eats meatloaf in his local diner and buys companies which he defines as having “built-in moats.” ... Keep reading
Thanks for being part of a great Friday event… Click here for some of the shots from the event…
We have done a few of these successfully and look forward to seeing you Friday 7:30am. This networking event will be at the Capital OTB 711 Central Ave; it is being held in conjunction with the Albany-Colonie Regional Chamber of Commerce. Register please when you visit www.acchamber.org!
Forget customer service, in most of my encounters it doesn’t exist. A survey of the airlines over 2007 – 2009 by BusinessWeek rated Southwest Airlines the Best Customer Service Champs. Was it 100%? No, not even close, but they still came out on top. And that leads me to wondering, is there such a thing as 100% customer service? What about 110%? Should a business strive for 100%? I thought we were supposed to strive better than 100% — to over promise and over deliver. By the way... Keep reading
Lisbeth Calandrino hosts the TALK 1300 radio show Red Hot Customer Service Hour Sunday mornings at 10am… and contributes to the BLOG… I’ve been reading how high-growth companies, even in bad times, spend little time thinking about staying with their competitors. Instead, they make their competitors irrelevant. How? By continuously trying different things that will delight their customers, code name, customer service. High growth companies—irrespective of their industry—all described... Keep reading
I hate to complain about the airlines because it doesn’t make any sense. They have their rules and ideas about “how to run a railroad” and they’re not like mine. But I know you’ll love this one. Two weeks ago I missed my connection from Detroit to Albany by one minute. I was the last one to get off the commuter plane and had five minutes to make the last flight to Albany. I was only about 10 gates away and was waving at the gate agent while she was yelling, “You missed... Keep reading
The “Fight For Air” Climb is Sunday April 18… TEAM TALK will take to the stairs and we ask for your $$support… click HERE.
